Our Vision
It is the vision of this body to be among the foremost facilitators of digital readiness in the population with relevant and efficient communication service delivery within the market.
Our Mission
To exercise and develop effective competition, innovation, and open access to a communications sector. That also provides sustainable protection for consumer rights and all.
Daud Suleman
Director General at MACRA
We are here to advance connectivity and provide the citizen with keys to reach through communication.
Women & Girls in Cyber
To promote gender equality create diversity, and build a safer world for empowered girls work in cybersecurity. Ndiyongoyesela CHabe…just a demo…
Global DPI Summit 2024
Innovations, risk and reward in digital transformation: Meet the DGI Tech Summit industry leaders for viable ideas and new technology Ndiyongoyesela…
Muuni Fund Convocation
Participants at the Muuni convocation focused on creativity, networking, and the use of technology as a tool to solve various…
Malawi NOG and SAFNOG Meeting
The recent networking event gathered the stakeholders in the telecommunication sector where they addressed new ideas, cooperation, and development of…
What is the purpose of the Malawi Communications Regulatory Authority (MACRA)?
MACRA is the regulatory and supervisory body of the telecommunications, broadcasting, postal services, and the digital industry.
What can be done to report our service provider?
To report a complaint, email us at complaints@macra.mw
What is the procedure for applying for a telecommunications and broadcasting license?
To apply for a license, please click on this link on our website. You will also be able to locate the downloadable forms/ applications, and information on fees and guidelines.
How is spectrum allocated and how is it licensed?
From time to time, MACRA does avail part or all of the available spectrum for telecommunications services through another more transparent mechanism called auction.
Is my service provider legally allowed to operate according to MACRA? And how do I verify this?
To find out whether a particular service provider is licensed or not, please visit the link.
What are the Consumer protection policies of MACRA?
MACRA is an institution charged with the responsibility of safeguarding consumers against unfair practices that include overcharging, substandard service delivery
